AppManager for VoIP Quality |
Version 7.0.98.0 |
Readme |
Date Published: January 2012 |
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For most organizations, managing voice over IP (VoIP) systems and networks is essential to keep mission-critical resources up and running. AppManager for VoIP Quality helps you optimize call performance and ensure the availability of your VoIP systems and networks by providing automated problem detection and correction. This release improves usability and resolves previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure our products meet all your needs. You can post feedback in the AppManager forum on Qmunity, our community Web site that also includes product notifications, blogs, and product user groups. This document outlines why you should install this module, lists installation requirements, and identifies known issues. For more information about installing this module, see the AppManager for VoIP Quality Management Guide, included in the download package. Why Install This Release?This release of AppManager for VoIP Quality resolves the following issue:
This release also includes the following enhancement:
To get the updates provided in this release, you must install the module to the AppManager repository (QDB) and on the agent computer, and then propagate changes to any running jobs for the Knowledge Scripts that were updated in this release. AppManager 7.x does not automatically update renamed or copied Knowledge Scripts. For more information, see the "Upgrading Knowledge Script Jobs" section in the management guide. This release of AppManager for VoIP Quality replaces all Previous Releases. System RequirementsFor the most recently updated list of supported application versions, see the AppManager Supported Products page. Unless noted otherwise, this module supports all updates, hotfixes, and service packs for the releases listed below.
AppManager for VoIP Quality has the following system requirements:
Note Support for Windows Server 2008 R2 on AppManager 7.x requires the AppManager for Windows module, version 7.6.170.0 or later. For more information, see the AppManager Module Upgrades & Trials page.
For more information, see the AppManager for VoIP Quality Management Guide, included in the download package. Contents of the Download PackageAppManager for VoIP Quality includes several managed objects, and Knowledge Scripts to discover and monitor VoIP quality. The download package includes this Readme, a management guide, Help for Knowledge Scripts, and several files that are used during installation:
When you download the module, these files are copied by default to the local folder on the download computer. Consider copying these files to the Installing This ModuleRun the module installer to install the module components in the following locations:
Run the module installer only once on each of these computers. You must also install the Knowledge Scripts and, where relevant, the Analysis Center reports. You can install these module components to either local or remote databases:
Important This release provides SQL stored procedures. To ensure module functionality, run the module installer for each QDB attached to Control Center. You need to install Knowledge Scripts and Analysis Center reports only once per database. The module installer now installs Knowledge Scripts for each module directly into the QDB instead of to the Ensure you install the Performance Endpoint on the remote computer and the AppManager for VoIP Quality module on the proxy agent computer. Module installation installs the latest endpoint. However, automatic installation of the Performance Endpoint might fail on computers where you have enabled User Access Control (UAC). If you have UAC enabled, disable UAC during installation or install the Performance Endpoint manually. You can download the free endpoint software from the Performance Endpoints page. For more information about installing this module, see the AppManager for VoIP Quality Management Guide, included in the download package. Known IssuesNetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. There are no known issues at this time. If you need further assistance with any issue, please contact Technical Support. Previous ReleasesThis release of AppManager for VoIP Quality includes enhancements added in previous releases. Release 7.0.91.0, August 2011This release of AppManager for VoIP Quality resolved the following issue:
This release also included the following enhancement:
Release 7.0.80.0, January 2011
Release 7.0.67.0, June 2009This release resolved the following issue:
Hotfix 71429, February 2009This release resolved the following issues:
Release 7.0, January 2008This release changed the threading model for the module to allow multiple Endpoint1-Endpoint2 jobs to be run from the same proxy computer. Without the changes in this release, if a given VoIP Quality job has multiple E1-E2 pairs, it runs them serially, allowing the possibility of missed or overlapping data points. With this release, jobs with E1-E2 pairs are run in parallel and all associated data points are captured. (ENG237429) Also with this release, the AppManager for VoIP Quality Management Guide includes a new chapter titled "Reporting with Analysis Center." This chapter contains the contents of a reporting chapter previously included in the Analysis Center User Guide. Contact InformationOur goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you. 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